Here's an interesting observation:
There are customers who while ordering their sandwiches look like this <- They are cheerful and friendly. They smile at every extra olive that is perfectly placed on the sandwich. They wink and nod ferociously when my employees ask them if they want more vegetables on their sandwich. They speak so loquaciously to my employees about the strangest, most random things, even when all my employees do is nod their heads. You think my employees are listening to them? They don't even understand English! But all is well in the worlds of the customers who are getting what they want in their custom built sandwiches. Or at least, until they get to the cash register.As sudden as lightning, their faces immediately change once I (the cashier) engage eye contact. The become sullen, downcast. Their once loquaciousness disappears into thin air and they become mutes
. I ask if they want anything else besides their sandwich and they respond with a silence as they stare down onto the counter. Why? Is it that horrible to pay? Wasn't the "buying" part of "buying a sandwich" included in their plan to come to Subway? Do they think they will receive a free sandwich if they act disappointed? I don't understand.Same situation with taxes. Why are people surprised that sandwiches are taxed? EVERYthing is taxed in California. You live here, you should know this by now! And why do customers blame US for charging tax? A little heads up: WE DO NOT CHARGE TAX. THE GOVERNMENT DOES. WE DO NOT KEEP YOUR TAX MONEY, THE GOVERNMENT DOES. So don't complain to us, complain to the government. Oh but who voted in the government officials that mandated the tax laws? YOU. So slap yourself across the face and get out of my store! (is what I would love to say to them... unfortunately I cannot). Then there are customers whom I ask if they want their receipts and they say "YES OF COURSE YOU DU******." (That just happened 5 minutes ago). I'm sorry? Forgot to take Psychic 101 in college. Couldn't read your mind, there was nothing in there to read.
On a happier note, I finally get to play basketball today. I finally get to
in my brand new Jordan 2010's. Oh yes. Absolutely cannot wait.
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